RO-IQ Premium
AI estimate review
Reads every estimate against OEM procedures and P-pages, surfaces missed operations with citations and dollar value, and drafts the supplement letter for you.
Collision Repair Operating System Every handoff,
Every handoff,
connected.
A shop management system designed for your business, not the insurance business.
Collision repair is a relay — estimate to parts to body to paint to delivery. CollisionPulseIQ puts every handoff on one live board and tells the right person the moment anything changes. Nothing stalls. Nothing slips.
Imports CCC & Mitchell · Refinity paint integration · Twilio SMS built in
0
connected stages
0
integrated modules
Real-time
board via WebSocket
1
source of truth
The connected repair journey One car. Seven handoffs.
One car. Seven handoffs.
Zero dropped balls.
Follow a repair from estimate to keys. At every stage the platform does the work and tells the right person what just happened.
01
Estimate imported
CCC and Mitchell estimates land on the board automatically through the sync agent.
The whole team sees the new RO the instant it arrives. Everyone
02
AI reviews it
RO-IQ checks the estimate against OEM procedures and P-pages, then drafts the supplement.
The CSR gets a prioritized findings list with dollar values. CSR
03
Parts in motion
Parts move quote to order to receive on the PartsIQ pipeline, with cores and backorders tracked.
The parts manager is pinged on every add and arrival. Parts
04
Body
Techs work only their assigned jobs and document damage in four photo categories from their phones.
A damage photo auto-flags the CSR for review. Body tech
05
Paint
Paint sub-stages and live cost variance are tracked per car against the allocated budget.
The front office is notified the moment it leaves paint. Painter
06
Quality
A customizable inspection hard-gates delivery until every punch item is confirmed.
Open punch items @mention the assignee in the RO thread. QC
07
Delivery
A branded portal, signed authorization, and an automatic CSI survey close the loop.
The customer follows the whole repair from their phone. Customer
Built on communication
One change. Everyone in sync.
Move a card and the update fans out instantly - to the customer, to the floor, to the front office. No phone tag, no walking the shop to find out where a car is.
Real-time board
Every drag, flag, and stage move syncs over WebSocket. No refresh, no stale whiteboard, no "go ask the painter."
Customer SMS & portal
Status texts and a shop-branded tracking portal keep customers in the loop - sent from your own number.
Team messenger
Internal chat threaded by RO, with @mentions that reach the right tech the moment something changes.
The IQ Suite
One platform. A module for every bay.
Turn on what your shop needs today and add the rest as you grow. Every module shares the same board, the same data, and the same real-time updates.
PartsIQ Premium
Parts command center
Pipeline board from quote to install: PO generation, multi-vendor RFQs, receiving inspection, backorder + core tracking, returns, and vendor scorecards.
PaintIQ Premium
Paint department + costing
A dedicated paint subboard with sub-stage tracking, live cost-variance bars, Refinity pour-log matching, and one-click paint invoices.
BodyIQ Pro
Body tech mobile app
Techs see only their jobs, document damage in four photo categories, request CSR review, move stages, and track weekly hours against goal.
DashIQ Premium
Performance analytics
Paint performance, material cost, efficiency, and hours-per-RO KPIs in a clean dashboard built for owners and managers.
ParkingIQ Pro
Lot & key location
An aerial map of your lot. Draw spots, assign vehicles, log key locations, and let porters find any car in seconds with full move history.
InspectIQ Pro
Pre-delivery QC gate
A customizable inspection that hard-gates an RO from "Ready" until every punch item is confirmed, with a customer quality certificate filed on the RO.
DetailIQ Pro
Detail checklist & sign-off
A per-shop detail checklist with a dedicated detailer mobile surface, section sign-off, and a soft completion warning at delivery.
CustomerIQ Premium
Branded customer portal
A shop-branded repair-tracker with live status, published photos, digital walk-around and signatures, and an automated post-delivery CSI survey.
MaterialsIQ Pro
Materials & shop inventory
Log what went on each car at the materials station, see what is on every shelf, and send the reorder to your vendor by email and text when stock runs low.
RadarIQ Premium
ADAS & calibration
Certify paint film thickness over the radar zone against the manufacturer limit, and track every calibration the estimate calls for before the car can be delivered.
ProfitIQ Premium
Pre-delivery profit audit
A profit spell-check before the car leaves: money you earned but did not bill, flagged while you can still do something about it.
RO-IQ · Premium
Catch the dollars the estimate missed.
RO-IQ reads each estimate against OEM repair procedures and P-page rules, then hands your CSR a prioritized list of missed operations — each with a citation and an estimated value.
- High / medium / info findings with one-click log or dismiss
- Generates an internal report and a supplement letter on your letterhead
- Outcome tracking learns which arguments each carrier approves
HIGHPre/post scan not on estimate+$260
MEDBlend adjacent panel — clearcoat+$185
MEDCorrosion protection, inner panel+$92
INFOFeather, prime & block, LT qtr+$140
4 findings+$677 recovered
CustomerIQ · Premium
Your customer always knows what's next.
A shop-branded portal turns "where's my car?" calls into a link. Live stage tracking, published progress photos, digital authorization, and an automatic satisfaction survey after delivery.
- Digital walk-around with damage diagram and e-signature
- Publish photos to the customer with one toggle
- CSI survey routes happy customers to your Google review page
Repair status
Checked in
Disassembly
Body
Paint
Reassembly
QC
Ready
Estimated ready Fri, 2:00 PM
See it on your own schedule.
Take a guided tour of a working shop whenever it suits you. Afterwards, a real person is here for your questions and options.